Shipping Information
At Woodstock Zambon, we strive to provide fast and reliable shipping services to our valued customers worldwide. Below are the details of our shipping policies:
Delivery Speed: We offer fast delivery worldwide using trusted courier services including DHL Express, FedEx, GLS, and BRT.
Order Processing: All orders are processed promptly, and packages are dispatched on the next business day following the placement of your order. Please note that orders placed on weekends or holidays will be processed on the next business day.
Tracking Information: We understand the importance of tracking your package. Once your order has been dispatched, you will receive an email notification containing a tracking number. This tracking number allows you to monitor the progress of your shipment until it reaches your doorstep.
Shipping Rates: Shipping rates may vary depending on the destination and the weight of your package. You can view the shipping costs during the checkout process before finalizing your order.
Free Shipping Option:
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Within the European Union: We are pleased to offer free shipping via BRT Fermo Point for all orders, regardless of the order amount. BRT Fermo Point provides convenient pickup locations with over 80,000 centers across the EU. You can retrieve your package easily, even on weekends, at a location close to your home. You can see the nearest BRT fermo point location here: https://www.mybrt.it/it/mybrt/parcel-shops
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Outside the European Union: Free shipping is available for orders above a certain amount. The minimum order threshold for free shipping may vary depending on the destination country. During the checkout process, you will be notified if your order qualifies for free shipping based on your shipping address.
Customer Support: For any assistance regarding tracking, shipping, or any issues with your package, our dedicated customer support team is available Monday through Friday. Please feel free to contact us at info@woodstockzambon.com, and we will be happy to assist you.
Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes upon arrival in the destination country. These fees are determined by the customs authorities of the respective country and are the responsibility of the recipient.
Delivery Estimates: While we make every effort to ensure timely delivery, please note that delivery times may vary depending on the destination and any unforeseen circumstances such as customs delays or extreme weather conditions. Estimated delivery times will be provided during the checkout process based on your shipping address.
Thank you for choosing Woodstock Zambon!