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  •  ⭐️⭐️⭐️⭐️⭐️ +100.000 clienti soddisfatti
  • Sconto del 10% con il codice WZ10

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FAQs – PERSONALISATION & MATERIALS

We know how much every detail matters to you.Whether it’s a gift or an engraved memory, we want to help you make it perfect.
That’s why we’ve gathered the most frequently asked questions here, just like we would at one of our pop-ups or at our Atelier in Sarcedo (VI), Italy. 

If you don’t find the answer you’re looking for, we’re happy to help, write to us at:
📩 info@woodstockzambon.com
WhatsApp: +39 338 4770189

We’re here to create something that truly speaks about you.

💎 Can I engrave anything I want?

Yes, almost anything.
You can engrave a name, a phrase, a date, coordinates, or even a photo. The only limit is the space available… but if your message comes from the heart,we’ll always find a way to make it fit.

🔒 Can the engraving wear off or fade over time?

No.We use professional laser technology: the engraving isn’t printed on,but carved directly into the metal. It doesn’t fade, rub off, or disappear. Even after years, saltwater swims, travels, and busy days, your memory stays engraved forever.

How many characters can I engrave?

It depends on the product. On average:
• Watches → 25 characters (up to 50 upon request)
• Necklaces and bracelets → 15–25 characters
Leave us a note with your order or email info@woodstockzambon.com, we make magic happen every day.

📷 Can I engrave a photo? How does it work?

Absolutely! Choose a product with the Photo Engraving option. Just upload a clear image: a face, a hug, a pet, a drawing… We’ll turn it into a precise laser engraving that lasts forever.

What materials do you use? Do they get damaged by water?

We believe in lasting memories. Our jewellery and watches are made of stainless steelplated in 18k gold, water-resistant and made to last. You can wear them at the beach,  or during your travels. The memory stays. Even when everything else moves.

Are the materials safe for the skin?

Absolutely yes. All our jewellery is made of high-quality stainless steel, plated in 18k gold, water-resistant and hypoallergenic. They’re designed to be worn every day, even on sensitive skin.

How long does personalisation take? Can I get it right away?

We usually customize each piece within 24–48 business hours, one at a time, with care and love.✨ Even with engraving, the shipping times stay the same:• GLS standard delivery: 2–5 days• DHL Express: 24–48 hours. Have a special request or an urgent need? Write to us, if we can, we’ll make it happen for you.

What if I’m giving it as a gift? Can I include a message?

Yes! Every order can include a card to write on and, if you wish,a small note with your personal message.You can also choose a themed packaging sleeve(birthday, mom, love…) to make your gift even more meaningful.

What if I have a doubt before placing my order?

We’re here for you. Message us on WhatsApp: +39 338 4770189 or email info@woodstockzambon.com, we’ll reply just like a dear friend would.

Can I engrave my product directly in-store?

Yes! If you’d like to experience it live, you can book your custom engraving at our Woodstock Atelier, Via 2 Giugno 36, Sarcedo (VI) – Italy. A special place to live the engraving moment with us, in person. We also engrave on the spot every Saturday afternoon,or by appointment. Write to us to book your special moment.

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